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As if they don’t have it already they telling me that they’re gonna escalate it End to call back. I quickly did that however when I followed up was told that they needed my wallet address again. They denied me from cashing even after reaching out to their customer support. It just goes to show that a majority of these online casinos are bad.

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But also to note — can’t you play at other sites while waiting for withdrawals to clear from one which already took a lot of money from you due to bonus terms? I’ve now also escalated the case across multiple platforms. I have evidence of these confirmations, which has already been provided. Since I already received part of the payout and had clear confirmations from the VIP manager, I remain cautiously optimistic that this will be resolved correctly. This confused me (as the bonus winnings had already been settled earlier), and the additional €60,000 had been generated entirely from the €478 real money credited to my account.

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